Frequently Asked Questions

How long will it take to receive my jewelry?
Orders usually ship 1-3 business days after the order is placed and all orders are shipped via USPS Priority Mail.

Do you ship internationally?
At this time I am not set up to ship outside of the United States.

Who makes the jewelry?
I make every piece of jewelry that I sell.  Every necklace, bracelet, earring set, and ring is lovingly designed and handcrafted by yours truly.  I have no employees at the present time.

Can I get a bigger/smaller size cuff than the one in the description?
Yes, you can! Just measure your wrist per the Measurements & Sizing guidelines and then include the measurement information in the comment area when you place your order.

Do you accept returns?
I hope you’ll be delighted with your jewelry, but in the event that you’re not, you may return it and I’ll refund the original purchase price.  Please see the Return Policy on the Policies page for additional details.

What is your jewelry made of?
My materials are primarily copper, brass, pewter, bronze, leather, .925 sterling silver, and .999 fine silver.  I rarely use nickel because 15% of the population is allergic to it, but if I do use it in a design, I’m sure to make it known the piece contains nickel elements.

How do I clean my jewelry?
At the first sign of diminished shine of your sterling silver or fine silver jewelry, grab an old toothbrush and a touch of toothpaste and brush your jewelry after you brush your teeth (please, please don’t use the same brush).  Rinse and dry, and you’re good to go. It’s easy and doesn’t add any extra steps.  After all, you were planning on brushing your teeth today, weren’t you?  Or, you can always gently wipe your silver jewelry with a jewelry polishing cloth.

All base metal pieces (copper, brass, bronze, etc.) are lacquer coated to resist tarnishing and should not be polished. Lacquered components can be cleaned with mild soap and water; dry immediately with a clean, soft cloth.

Do you accept custom orders?
Custom orders are encouraged! Almost any item for sale on the website can be customized in some way. I also do commission work. Pricing, terms, and lead times will be discussed with each client individually. Please contact me for additional information.

Do you take wholesale orders?
Wholesale pricing is available. Please contact me for a line sheet.

Why was my jewelry shipped in an old box?
Your order may be shipped in a securely wrapped previously used box, but your jewelry will always be lovingly enclosed in a satin jewelry bag, nestled inside a brand new Cherokee Ridge Jewelry Designs box that you would be proud to present as a gift. I like to do my part to keep things green here at Cherokee Ridge Jewelry Designs and when I get to recycle, you reap the benefits because it keeps my costs down! I ask that you reuse or recycle all packaging materials as well.